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Dig In Into

FREQUENTLY ASKED QUESTIONS

How long will it take for my order to arrive?

The delivery time depends on the shipping method you choose:

  • Germany-Standard Shipping: Delivery within 3 business days.
  • Europe-Standard Shipping: Delivery within 5 business days.
  • Swiss-Standard Shipping: Delivery within 5 business days.
  • U.K-Standard Shipping: Delivery within 7-12 business days.
  • USA and Canada-Standard Shipping: Delivery within 7-12 business days.
  • All other Countries-Standard Shipping: Delivery within 15-20 business days.

Order processing takes 1-2 business days. Once your order is shipped, you'll receive a confirmation email with tracking information.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or through the carrier’s website.

Can I change the shipping address after placing an order?

Unfortunately, once an order has been processed, we cannot change the shipping address. Please ensure all information is correct before confirming your order.

Do you offer free shipping?

Yes, we offer free shipping on orders over 40€

What's Your Return Policy

We accept returns within 15 days of purchase. Items must be unused and in their original packaging.

How do I return an item?

To return an item, follow these steps:

  1. Contact our customer service to initiate the return.
  2. Pack the item securely and include your order number.
  3. Send the package to the address provided by our support team.

7. How long does it take to process a refund?

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to the original payment method.

Can I exchange an item for another?

Yes, we accept exchanges. Contact our customer service to check the availability of the desired product and receive instructions on how to proceed with the exchange.

How can I contact you if I have more questions?

You can contact us by email at support@anonstyle.de
Our customer service team is here to help you.

A theme with an attitude that reflects contemporary fashion sensibilities. This is Haaken